Thursday, November 6, 2008

Interesting!

Today was my official first day at the cash registers. Lately I've been training in my own department where it doesn't involve to much contact with customers. I must admit, that I found myself being really comfortable with the whole process, within the first hour or so! However, I was amazed at how I had to deal with an array of personalities. It's not that I expect everyone to be the same (that would be boring) but you just run into so many personalities within a four hour span.

So at Best Buy we offer a "reward zone card", where for every $250 you spend you get a $5 gift card towards anything at BB. Without divulging too much information, we pretty much get the customers info. and swear some of them almost seemed bipolar to me. I mean, I would ask them, "what is your name?" And they would reply by saying, "my name is Joe, TODAY, who knows tomorrow." Or others would respond by saying, "well what voice should I listen to today?" Uhhhhhhhh it was kind of weird, I couldn't believe what I was hearing. I'm not kidding, it all seemed weired to me.

And then you get the DEMANDING customers! As I would give them their change and receipt, they would snap by saying, "JUST PUT MY RECEIPT IN MY BAG." AGAIN I'm thinking, Uhhhhhhh OKAY, why can't you just take it! And then we have this thing where we tell the customers to log on to our website, take a survey and enter for a chance to win a $5000 shopping spree. Some would respond by saying, "ahhh this is bulls*i%, I've never won, why would I now." And others that would say, "Oh great, I can use that during the holidays, I'll give it a try." Let's just say I favored the optimistic crowd! :)

Anyway I survived my first day at the cash registers! Keep it comin'. :)

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